Total in Cart: $0.00
Items: 0
Check Out
Welcome Guest ( Log In / Sign Up )

Frequently Asked Questions

Privacy and Security Policy
We honor the privacy of any information which you provided us, we only collect the information we need to provide the specific service that you've requested. GeniusEshop.com is the sole owner of information collected on this site. We will not sell, share, or rent this information to third parties. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. We use the most advanced form of SSL software available: 128-bit encryption by Verisign. (To learn more about SSL, follow this link http://www.verisign.com).
Cookies
In Certain of our Web pages content based on your browser-type or other information provided by our cookie. If you reject the cookie, you will still be able to browse our site; however, you will be unable to use our shopping cart and purchase items. This is because cookies are required by the shopping cart to retain the necessary information to process your order. If you disable cookies, GeniusEshop.com will not be able to accept your order online. We do not share any personally identifiable information provided by this cookie with any third party. Cookies are used only for the purpose of providing you with a personal experience at this web site.
Registration / Order
In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you services within GeniusEshop.com, such as automated order status updates via e-mail.

Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. We do not share your personal and financial information with any third parties.

Customers may change or review their stored account information such as mailing address or e-mail address through our website by visiting My Account section. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance.
Links
This website contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.
Sales tax
Sales tax is only required for orders shipping within our resident states of business. Therefore, all orders shipping within Florida will be charged the applicable sales tax at 7% of the total price excluding shipping charge.
Order Processing time
You can expect your order to be processed within approximately three "business" days, provided the items are in stock and there are no problems with the payment verification. We do not guarantee same day shipping. Orders will not be processed on weekends and holidays. Your tracking number will be emailed to you once the item is shipped. You may also check online status page for live updates.
Shipping Information
We offers the following shipping methods:

• UPS Ground (Standard Shipping) - Takes 5-8 Days plus 1-2 days processing time
• UPS 2nd Day Air - Takes 2 Days plus 1-2 days processing time
• UPS 3 Day Select - Takes 3 Days plus 1-2 days processing time
• UPS Next Day Air - Takes 1 Day plus 1-2 days processing time
• We do not presently accept APO/FPO/P.O. box addresses!

*. What is an APO address or an FPO address? APO stands for "Army Post Office," and is associated with Army or Air Force installations. FPO stands for "Fleet Post Office," and is associated with Navy installations and ships.